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Category Archives: What Happened Today
Out of the Mouths of Patients – Website Feedback
Yesterday, I had a new patient. She was a very nice young woman, 22 years old, who is both an LPN (nurse) and college student. It had been a year since she’d seen a dentist. She didn’t have any treatment … Continue reading
Posted in Websites, What Happened Today
Tagged website content, website marketing, websites
3 Comments
“Can I trust my dentist?” How Would You Answer?
Just this morning, I got this email via my practice website: My 20 year old daughter had a filling come out (tooth 12). She needed root canal. They referred her out even though all the dentist do that procedure in … Continue reading
Tough Central Incisors Case
Well, since my entire day’s schedule cancelled due to a tropical storm and tornado warnings…. I’ve got time to post this case. Long time patient. Very nice guy. Has some pretty severe wear on his anterior teeth. Got him wearing … Continue reading
Posted in Case Presentation, What Happened Today
Tagged attrition, crown preps, erosion, occlusal wear
15 Comments
Dissecting a Dental Ad
Over the years, I’ve collected many dental print ads. It’s obvious to me that most of them were designed by dentists…. FOR dentists. I’ve posted other ads in the past… some pretty funny…. some pretty bad. Today, I came across … Continue reading
Some Will. Some Won’t. Some Wait. So What? NEXT!
“Some will. Some won’t. Some wait. So what? Next!” I don’t know who coined this aphorism. But, I believe I first heard it from Dr. Bill Blatchford. I was reminded of it last week when a patient scheduled to start … Continue reading
Posted in Case Presentation, Practice Management, What Happened Today
Tagged Bill Blatchford, case presentation, failure, rejection
3 Comments
Am I the only one that gets crazy calls (after hours)?
If someone calls my office after hours, the voicemail announcement gives them my cell phone number for emergencies. My cell phone automatically silences itself at 10pm. I don’t like my cell phone waking my family or me up late at … Continue reading
Posted in Practice Management, What Happened Today
Tagged after hours calls, dental emergencies, emergency calls
17 Comments
I Suck at Unselling Treatment!
Today a long-time patient (whose appearances in my practice are not consistent) came in for a consult. She lost several teeth that were supporting a fixed bridge (#18 – 21). She had a consult with an oral surgeon about implants. … Continue reading
Posted in Practice Management, What Happened Today
2 Comments
Paging Dr. MacGyver – Herodontist
After nearly 25 years in Dentistry, I’ve learned that “herodontics” is often an exercise in futility. But, one of the things I love about being a dentist is the creative problem-solving aspect. My assistant has called me “McGyver” for many … Continue reading
Posted in Case Presentation, Clinical Technique, Tips & Tricks, What Happened Today
Tagged build-up, endodontics, MacGyver, root canal
18 Comments
You Can’t Handle the Truth (about “insurance”)
Perhaps it’s coincidental that I got an email from a prospective patient through my website on the same day a friend posted this video, “Jack Nicholson on Dental Insurance” (below) on Facebook. First… the email: Well I am looking … Continue reading
Posted in Practice Management, What Happened Today
3 Comments
You Meet the Nicest People on the Internet
Even today, I hear dentists doubting the value of website marketing of a dental practice. Most commonly, the objection is based on a perception that you wouldn’t get “quality” patients through a website. My experience has been quite the opposite. … Continue reading
Posted in Editorial, Websites, What Happened Today
Tagged canned content, original content, website marketing
2 Comments