Category Archives: What Happened Today

Anecdotes of day-to-day occurrences that I think may resonate with my fellow Dental Warriors.

Out of the Mouths of Patients – Website Feedback

Yesterday, I had a new patient.  She was a very nice young woman, 22 years old, who is both an LPN (nurse) and college student.  It had been a year since she’d seen a dentist.  She didn’t have any treatment … Continue reading

Posted in Websites, What Happened Today | Tagged , , | 3 Comments

“Can I trust my dentist?” How Would You Answer?

Just this morning, I got this email via my practice website: My 20 year old daughter had a filling come out (tooth 12).  She needed root canal.  They referred her out even though all the dentist do that procedure in … Continue reading

Posted in Practice Management, What Happened Today | Tagged , | 4 Comments

Tough Central Incisors Case

Well, since my entire day’s schedule cancelled due to a tropical storm and tornado warnings….  I’ve got time to post this case. Long time patient.  Very nice guy.  Has some pretty severe wear on his anterior teeth.  Got him wearing … Continue reading

Posted in Case Presentation, What Happened Today | Tagged , , , | 15 Comments

Dissecting a Dental Ad

Over the years, I’ve collected many dental print ads.  It’s obvious to me that most of them were designed by dentists…. FOR dentists.  I’ve posted other ads in the past… some pretty funny…. some pretty bad. Today, I came across … Continue reading

Posted in Marketing, What Happened Today | Tagged , , | 9 Comments

Some Will. Some Won’t. Some Wait. So What? NEXT!

“Some will.  Some won’t.  Some wait.  So what?  Next!” I don’t know who coined this aphorism.  But, I believe I first heard it from Dr. Bill Blatchford.  I was reminded of it last week when a patient scheduled to start … Continue reading

Posted in Case Presentation, Practice Management, What Happened Today | Tagged , , , | 3 Comments

Am I the only one that gets crazy calls (after hours)?

If someone calls my office after hours, the voicemail announcement gives them my cell phone number for emergencies. My cell phone automatically silences itself at 10pm.  I don’t like my cell phone waking my family or me up late at … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , | 17 Comments

I Suck at Unselling Treatment!

Today a long-time patient (whose appearances in my practice are not consistent) came in for a consult.  She lost several teeth that were supporting a fixed bridge (#18 – 21).  She had a consult with an oral surgeon about implants.  … Continue reading

Posted in Practice Management, What Happened Today | 2 Comments

Paging Dr. MacGyver – Herodontist

After nearly 25 years in Dentistry, I’ve learned that “herodontics” is often an exercise in futility.  But, one of the things I love about being a dentist is the creative problem-solving aspect.  My assistant has called me “McGyver” for many … Continue reading

Posted in Case Presentation, Clinical Technique, Tips & Tricks, What Happened Today | Tagged , , , | 18 Comments

You Can’t Handle the Truth (about “insurance”)

Perhaps it’s coincidental that I got an email from a prospective patient through my website on the same day a friend posted this video, “Jack Nicholson on Dental Insurance” (below) on Facebook. First… the email:   Well I am looking … Continue reading

Posted in Practice Management, What Happened Today | 3 Comments

You Meet the Nicest People on the Internet

Even today, I hear dentists doubting the value of website marketing of a dental practice.   Most commonly, the objection is based on a perception that you wouldn’t get “quality” patients through a website.  My experience has been quite the opposite.  … Continue reading

Posted in Editorial, Websites, What Happened Today | Tagged , , | 2 Comments