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Monthly Archives: May 2013
Dissecting a Dental Ad
Over the years, I’ve collected many dental print ads. It’s obvious to me that most of them were designed by dentists…. FOR dentists. I’ve posted other ads in the past… some pretty funny…. some pretty bad. Today, I came across … Continue reading
Some Will. Some Won’t. Some Wait. So What? NEXT!
“Some will. Some won’t. Some wait. So what? Next!” I don’t know who coined this aphorism. But, I believe I first heard it from Dr. Bill Blatchford. I was reminded of it last week when a patient scheduled to start … Continue reading
Posted in Case Presentation, Practice Management, What Happened Today
Tagged Bill Blatchford, case presentation, failure, rejection
3 Comments
Great Customer Service Is Alive and Well in the Dental Industry
I just wanted to post a quick note about two companies I recently contacted for help with their dental products. Designs for Vision The temple piece on my 3.5x surgical telescopes broke at the hinge. There is an optical place … Continue reading
I Wouldn’t Take Medicaid, If They Paid Double My Fees – Here’s Why
I remember this case from many years ago. Dr. Leonard Morse of Brooklyn, NY was wrongfully accused of Medicaid fraud by then Attorney General (and now disgraced on multiple levels) Elliot Spitzer. It took nearly seven years for Dr. Morse … Continue reading
Posted in Current Events, Editorial
Tagged Dr. Leonard Morse, Elliot Spitzer, medicaid, Medicaid fraud
26 Comments
Am I the only one that gets crazy calls (after hours)?
If someone calls my office after hours, the voicemail announcement gives them my cell phone number for emergencies. My cell phone automatically silences itself at 10pm. I don’t like my cell phone waking my family or me up late at … Continue reading
Posted in Practice Management, What Happened Today
Tagged after hours calls, dental emergencies, emergency calls
17 Comments
Dr. Robert T. Smith – rest in peace
Dr. Robert T. Smith I originally posted this tribute on Facebook. I decided it should be in my blog. My classmate, roommate, and friend, Dr. Robert T. Smith passed away this year (2013) after a battle with pancreatic cancer. His … Continue reading