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20 Most Recent Posts
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Category Archives: Practice Management
Your Fees are high, but…
This will be a short blog post. Today, a long-time patient was in the chair for a crown delivery. None of these photos are of this particular case. As is usually the case, the crown dropped in with perfect contacts… … Continue reading
Posted in Practice Management, What Happened Today
Tagged average fees, expensive dentistry, fees, high fees
6 Comments
Join the Dark (Insurance) Side, or not?
Those who know me, know that I’ve been “insurance-free” for my whole career. My practice has been truly FFS (fee for service) for its entire history. I can tell you, that it has NOT been easy. But, when I observed … Continue reading
Posted in Practice Management
Tagged in network insurance, insurance, insurance participation, PPO
24 Comments
Using Dental Memes to Educate Patients on Social Media
This post will be very short! Earlier today, a dentist friend posted a dental meme on Facebook, designed to educate patients about the effects of the progression of decay. I saw it and thought, “That’s pretty good. I like it.” … Continue reading
NPI’s Concierge Online Appointments – A Review
One of the factors that lit the fire under me to update my old website with New Patients Inc was so that I could add some advanced features. One of them was online scheduling for patients. This is a concept … Continue reading
Scam Alert! Unpaid Electric Bill Scam!
Last Thursday, I got a text from my office manager while I was at the airport going on vacation with my family. She got a call at the office from a power company representative saying our power bill was 2 … Continue reading
Posted in Practice Management, What Happened Today
Tagged overdue power bill, phone scams, scams
7 Comments
Saved Another Dentist From the Bus
Yesterday, I saw a patient for a 2nd opinion. She had a full mouth rehab with implants and was reportedly not happy with the result. I didn’t take any photos. This will be a short and sweet blog post. But, … Continue reading
Posted in Practice Management, What Happened Today
Tagged 2nd opinion, throwing dentists under the bus
9 Comments
Don’t Just Answer the Question.
We all get phone calls and emails from prospective patients looking for a new dentist. Very often the only question these prospects ask is, “How much is ________ (a cleaning, a crown, an extraction, etc.).” Another common question is, “Do … Continue reading
Posted in Marketing, Practice Management
Tagged dental insurance, dental plans, QDP, Quality Dental Plan
6 Comments
What a Long Strange Week It’s Been.
I haven’t written in a while… uninspired and busy with my family’s “new normal.” But, here’s what happened last week… “I can’t help you with any discomfort.” A new patient came for a problem-related examination. He found us through our … Continue reading
Posted in Editorial, Practice Management, What Happened Today
Tagged dentist suicide, digital x-rays, free dentistry
9 Comments
“Howard (Farran) Speaks” Podcast with Yours Truly
About 6 weeks ago, I Skyped with Dr. Howard Farran to be interviewed for his “Howard Speaks” podcast series. It was published today (see below). We talked about a variety of topics from website marketing to “organized” dentistry to advice … Continue reading