Category Archives: Practice Management

Keeping Up With the Greenbergs

Posted on June 5, 2015 by The Dental Warrior

It’s been a while since I’ve written, as I have been busy and rather uninspired.  But, two days ago, I was interviewed on Howard Farran’s podcast.  It was me… one-on-one with Dr. Howard Farran, the founder of DentalTown.  And, let … Continue reading →

Posted in Editorial, Practice Management, Technology | Tagged , , | 24 Comments

Changing Lives Again

Posted on April 2, 2015 by The Dental Warrior

I love what I do for a number of reasons.  I like the combination of engineering, biology, physics, and art that goes into restoring teeth and smiles.  I like that we can eliminate a patient’s pain, usually in a single … Continue reading →

Posted in Case Presentation, Practice Management, What Happened Today | Tagged , , | 13 Comments

Putting Out Fires

Posted on March 12, 2015 by The Dental Warrior

Some days, I feel like I’m the dental version of a fireman.  On Monday, I saw a new patient who had been referred to me by a colleague in Ohio (who knows me through the Dentaltown message boards).  The patient … Continue reading →

Posted in Case Presentation, Practice Management, What Happened Today | Tagged , , , , | 24 Comments

Are You A Dentist or THE Dentist?

Posted on February 13, 2015 by The Dental Warrior

Seems like a strange question at best and an ego-driven rhetorical question at worst, right? Mandelbaum!  Mandelbaum!  Mandelbaum! “So, you think you’re better than me?” I couldn’t help working in a Seinfeld reference! What do I mean by the title … Continue reading →

Posted in Editorial, Marketing, Practice Management | Tagged , , | 4 Comments

How Do You Tell a Patient Her New Crown Must Be Replaced?

Posted on February 11, 2015 by The Dental Warrior

A family that was in my practice moved out of state (Iowa) several years ago.  They recently returned and became patients in my practice again.  First, the husband came in, as a tooth was bothering him, and he had been … Continue reading →

Posted in Practice Management, What Happened Today | Tagged , , | 20 Comments

Do You Have the Balls to Be Great?

Posted on February 7, 2015 by The Dental Warrior

This is another quick and dirty post inspired by a discussion in a Facebook group.  The group is based on the idea of having a FFS (fee for service) practice by design.  One member was concerned about the FFS business … Continue reading →

Posted in Editor's Favorites, Editorial, Practice Management | Tagged | 22 Comments

“That’s Very Expensive, Doctor!”

Posted on January 14, 2015 by The Dental Warrior

I treat patients from all walks of life.  Contrary to a reputation that mysteriously precedes me, I don’t have a practice full of wealthy people with bad teeth and open wallets.  I wish!  But, my patients do span the spectrum.  … Continue reading →

Posted in Practice Management, What Happened Today | Tagged , | 19 Comments

You Lost Me at Hello. Red Flags.

Posted on November 17, 2014 by The Dental Warrior

With 26 years of practice under my belt, one of the most valuable lessons I’ve learned is when to NOT treat a patient.  Just ten days ago, I blogged about a very nice new patient:  You Had Me at Hello.  … Continue reading →

Posted in Practice Management, What Happened Today | Tagged | 9 Comments

Website + Email + Remote Login = New Patient

Posted on October 11, 2014 by The Dental Warrior

I’ve had a website for my practice since 1999.  Several years ago, I added an Appointment Request Form that is forwarded to me by email.  And, for many years, when I got such a request over the weekend, there wasn’t … Continue reading →

Posted in Marketing, Practice Management, What Happened Today | Tagged , | 8 Comments

Insurance Salesman: “Dental Plans Are Crap”

Posted on September 12, 2014 by The Dental Warrior

I wish I could have recorded the conversation I had with a patient’s husband yesterday. Sometimes they leave.   Sometimes they come back. This was a new patient… sort of.  She first came to me about 3 years ago.  We did … Continue reading →

Posted in Practice Management, What Happened Today | Tagged , , | 3 Comments