Category Archives: Practice Management

Danger at the Front Desk!

What will you do when a violent person confronts your front desk? (The following is the author’s opinion and not intended to be legal advice.) On DentalTown.com, there is currently a thread discussing a situation where a patient became belligerent … Continue reading

Posted in Personal Security & Safety, Practice Management | Tagged , , , , | 10 Comments

Are You a “Regular” Dentist?

Patient perceptions of dentists can be quite interesting.  While I’ve positioned my practice as one with a focus on cosmetic and reconstructive dentistry, I am very much a general dentist.  I do a bit of everything and plenty of “bread … Continue reading

Posted in Marketing, Photography, Practice Management, What Happened Today | Tagged , , | 3 Comments

A Day in the Life of a Dental Warrior

A relatively slow day today…. Today, I had a patient return to my practice after leaving back in 2008. She said, “I foolishly looked at just the money and went to another office. That was a big mistake.” I won’t … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , , | 1 Comment

DDS GP – Be a Treatment Presentation Ninja!

OK… Here’s my first Dental Warrior product review!  I hope you like it! Over my 22 years in dentistry, I’ve come across all sorts of patient education tools.  Our biggest challenge as dentists is getting patients to WANT what they … Continue reading

Posted in Dental Product Reviews, Marketing, Practice Management, Tips & Tricks | Tagged , , , , | 16 Comments