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Category Archives: Practice Management
You Can’t Handle the Truth (about “insurance”)
Perhaps it’s coincidental that I got an email from a prospective patient through my website on the same day a friend posted this video, “Jack Nicholson on Dental Insurance” (below) on Facebook. First… the email: Well I am looking … Continue reading
Posted in Practice Management, What Happened Today
3 Comments
Stick to Your Guns – Believe in Yourself
Nope… this isn’t a post about guns. I’m writing about staying true to yourself and believing that your services have real value. Yes, there are people… even many people… that make their dental decisions based on low fees. The problem … Continue reading
Posted in Editorial, Practice Management, What Happened Today
Tagged 2nd opinions, case presentation, fees
3 Comments
How Would You Handle This (medical history)?
We dentists deal with all kinds of patients. This week, I had a patient who became very suspect of my office’s practice of placing protective eye-wear on all patients at every appointment. She saw my hygienist first and asked her … Continue reading
It’s My Mouth!
This will be a relatively short post. But, I wanted to get it out while it was fresh in my head. This week, I had a new patient come in for a Six Month Smiles consultation. This patient was a … Continue reading
Posted in Editorial, Practice Management, What Happened Today
4 Comments
Pulling Fellow Dentists Out From Under the Bus
This week’s schedule was literally cleared for my dad’s long overdue full mouth reconstruction. I’ll eventually post a case presentation, as it’s a “doozie!” I spent four full days treating only my dad. But, I did squeeze in some emergencies … Continue reading
Confidence. Swagger. Success!
No doubt confidence breeds trust. Those who are confident usually go further in life. Things go their way. They make things happen. Dentists, as a group, seem to lack confidence. It’s not true of every dentist, of course. However, it’s … Continue reading
Posted in Editor's Favorites, Editorial, Practice Management
Tagged confidence, Southern comfort beach ad, swagger
9 Comments
“Free trial” Dental Product Scams
I’ve been at this dental gig long enough to have seen these scams come around more than once. I first learned about this one many years ago. I got a bill for a composite build-up product that I never recalled … Continue reading
Posted in Practice Management, What Happened Today
Tagged Dentaa, Denteac, dentzar, free trial scam, scam, unordered merchandise, unsolicited products
6 Comments
I’ll Go to a Dentist I Can Tell What to Do! (x-rays again)
Ugh! It doesn’t happen much, but it’s one thing I encounter in my practice of dentistry that is truly maddening. It’s maddening because my personality is one that relies heavily on logic and facts. We all get patients who are … Continue reading
How Can (the other) Dentists Charge So Much Less?
Yesterday, I saw a patient I’ve been seeing for only a couple of months. He has fairly extensive restorative needs, and we’re “chipping away” at them. He’s lost some teeth. Others needed root canal therapy. Multiple crowns are in progress … Continue reading