Yearly Archives: 2016

Don’t Just Answer the Question.

We all get phone calls and emails from prospective patients looking for a new dentist.  Very often the only question these prospects ask is, “How much is ________ (a cleaning, a crown, an extraction, etc.).”  Another common question is, “Do … Continue reading

Posted in Marketing, Practice Management | Tagged , , , | 6 Comments

Easter Sunday Emergency Patient – my own son.

My son is now fourteen years old, almost fifteen, and in ninth grade.  Back in fourth grade, his class was doing a “square dance.”  My son fell down, face-down on the floor.  Another kid fell on top of his head, … Continue reading

Posted in Case Presentation | Tagged , , , , , | 17 Comments

Be a Puerto Rican Cowboy!

Say whaaaa?  It’s been a good while since I’ve written.  I’ve been rather distracted and uninspired.  I’ve also been busy with “life,” not the least of which is dealing with my daughter’s leukemia diagnosis and treatment.  I’m also a busy … Continue reading

Posted in Marketing | Tagged , | 12 Comments