We dentists deal with all kinds of patients. This week, I had a patient who became very suspect of my office’s practice of placing protective eye-wear on all patients at every appointment. She saw my hygienist first and asked her if she was a cop. She had a restorative appointment with me afterwards, and when my assistant gave her protective goggles, she said, “I’m not falling for that again.”
While this may seem amusing, I have been seeing this patient for a while, and I think there is something wrong with her mentally. This was out of the ordinary… bizarre behavior, even for her.
There is a dentist next door to me. Last week, they had a patient arrived at her appointment with her medical history in hand. See photos below.
As you can see, it’s a THICK, three-ring binder that is tabbed and even has an “Appendix!”
How would you handle this situation? Are you going to read the entire volume? What liabilities might you encounter if you don’t read it? Are you seeing any red flags?