Category Archives: Practice Management

Your Fees are high, but…

This will be a short blog post. Today, a long-time patient was in the chair for a crown delivery.  None of these photos are of this particular case. As is usually the case, the crown dropped in with perfect contacts… … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , , | 6 Comments

Join the Dark (Insurance) Side, or not?

Those who know me, know that I’ve been “insurance-free” for my whole career.  My practice has been truly FFS (fee for service) for its entire history.  I can tell you, that it has NOT been easy.  But, when I observed … Continue reading

Posted in Practice Management | Tagged , , , | 24 Comments

Using Dental Memes to Educate Patients on Social Media

This post will be very short!  Earlier today, a dentist friend posted a dental meme on Facebook, designed to educate patients about the effects of the progression of decay.  I saw it and thought, “That’s pretty good.  I like it.” … Continue reading

Posted in Marketing, Practice Management, Tips & Tricks | Tagged | 5 Comments

Do We Need Consent Forms for Everything?

This quick article was inspired by a thread in a dental group (called “The Dental Place“) on Facebook.  Some dentists reported that they have a consent form signed for EVERY procedure they do.  For every patient, every time (even repeat … Continue reading

Posted in Practice Management | Tagged , | 7 Comments

NPI’s Concierge Online Appointments – A Review

One of the factors that lit the fire under me to update my old website with New Patients Inc was so that I could add some advanced features.  One of them was online scheduling for patients.  This is a concept … Continue reading

Posted in Dental Product Reviews, Practice Management, Technology | Tagged , , , | 1 Comment

Scam Alert! Unpaid Electric Bill Scam!

Last Thursday, I got a text from my office manager while I was at the airport going on vacation with my family.  She got a call at the office from a power company representative saying our power bill was 2 … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , | 7 Comments

Saved Another Dentist From the Bus

Yesterday, I saw a patient for a 2nd opinion.  She had a full mouth rehab with implants and was reportedly not happy with the result.  I didn’t take any photos.  This will be a short and sweet blog post.  But, … Continue reading

Posted in Practice Management, What Happened Today | Tagged , | 9 Comments

Don’t Just Answer the Question.

We all get phone calls and emails from prospective patients looking for a new dentist.  Very often the only question these prospects ask is, “How much is ________ (a cleaning, a crown, an extraction, etc.).”  Another common question is, “Do … Continue reading

Posted in Marketing, Practice Management | Tagged , , , | 6 Comments

What a Long Strange Week It’s Been.

I haven’t written in a while… uninspired and busy with my family’s “new normal.”  But, here’s what happened last week… “I can’t help you with any discomfort.” A new patient came for a problem-related examination.  He found us through our … Continue reading

Posted in Editorial, Practice Management, What Happened Today | Tagged , , | 9 Comments

“Howard (Farran) Speaks” Podcast with Yours Truly

About 6 weeks ago, I Skyped with Dr. Howard Farran to be interviewed for his “Howard Speaks” podcast series.  It was published today (see below).  We talked about a variety of topics from website marketing to “organized” dentistry to advice … Continue reading

Posted in Current Events, Editor's Favorites, Practice Management, Technology, What Happened Today | Tagged , | 4 Comments