Tag Archives: QDP

Don’t Just Answer the Question.

We all get phone calls and emails from prospective patients looking for a new dentist.  Very often the only question these prospects ask is, “How much is ________ (a cleaning, a crown, an extraction, etc.).”  Another common question is, “Do … Continue reading

Posted in Marketing, Practice Management | Tagged , , , | 6 Comments

Insurance Salesman: “Dental Plans Are Crap”

I wish I could have recorded the conversation I had with a patient’s husband yesterday. Sometimes they leave.   Sometimes they come back. This was a new patient… sort of.  She first came to me about 3 years ago.  We did … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , | 3 Comments

“But, I don’t have insurance.”

Today a 20 year-old came in as a new patient (husband and 8 month old baby in tow).  She found me via my website and also cited my “good reviews.”  Her chief complaint was a broken down tooth with a … Continue reading

Posted in Editor's Favorites, Practice Management, What Happened Today | Tagged , , , | 29 Comments