Category Archives: Practice Management

Published in April Issue of Dentaltown Magazine!

I was asked to write an article for Dentaltown Magazine that answered the question: “What does the model for dentistry look like in 25 years? 50 years?  Will corporate dentistry chains have taken over dentistry like Walgreens and CVS did … Continue reading

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Ya Gotta Know When to Hold’em… Know When to Turf’em…

It’s a dentist!  It’s a plane!  It’s SUPER-GENERALIST! I started my practice by leasing space in an existing general dental office.  My “landlord” was an accomplished and successful dentist.  He told me, “You’ve got to be a ‘SUPER-GENERALIST.’”  By that, … Continue reading

Posted in Case Presentation, Practice Management, Websites, What Happened Today | Tagged , , | 8 Comments

“But, I don’t have insurance.”

Today a 2o year-old came in as a new patient (husband and 8 month old baby in tow).  She found me via my website and also cited my “good reviews.”  Her chief complaint was a broken down tooth with a … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , , | 24 Comments

Speed Is Life. ACTION Is Life.

There are two kinds of people:  The kind that instinctively take action when faced with a critical decision.  And those who have had their intuition and instinct for survival dumbed-down by politically-correct nonsense.  Many people have become the proverbial “deer … Continue reading

Posted in Editorial, Personal Security & Safety, Practice Management | 2 Comments

“Can I trust my dentist?” How Would You Answer?

Just this morning, I got this email via my practice website: My 20 year old daughter had a filling come out (tooth 12).  She needed root canal.  They referred her out even though all the dentist do that procedure in … Continue reading

Posted in Practice Management, What Happened Today | Tagged , | 4 Comments

Some Will. Some Won’t. Some Wait. So What? NEXT!

“Some will.  Some won’t.  Some wait.  So what?  Next!” I don’t know who coined this aphorism.  But, I believe I first heard it from Dr. Bill Blatchford.  I was reminded of it last week when a patient scheduled to start … Continue reading

Posted in Case Presentation, Practice Management, What Happened Today | Tagged , , , | 3 Comments

Am I the only one that gets crazy calls (after hours)?

If someone calls my office after hours, the voicemail announcement gives them my cell phone number for emergencies. My cell phone automatically silences itself at 10pm.  I don’t like my cell phone waking my family or me up late at … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , | 15 Comments

I Suck at Unselling Treatment!

Today a long-time patient (whose appearances in my practice are not consistent) came in for a consult.  She lost several teeth that were supporting a fixed bridge (#18 – 21).  She had a consult with an oral surgeon about implants.  … Continue reading

Posted in Practice Management, What Happened Today | 1 Comment

You Can’t Handle the Truth (about “insurance”)

Perhaps it’s coincidental that I got an email from a prospective patient through my website on the same day a friend posted this video, “Jack Nicholson on Dental Insurance” (below) on Facebook. First… the email:   Well I am looking … Continue reading

Posted in Practice Management, What Happened Today | 3 Comments

Stick to Your Guns – Believe in Yourself

Nope… this isn’t a post about guns. I’m writing about staying true to yourself and believing that your services have real value.  Yes, there are people… even many people… that make their dental decisions based on low fees.  The problem … Continue reading

Posted in Editorial, Practice Management, What Happened Today | Tagged , , | 3 Comments