Category Archives: Practice Management

Some Will. Some Won’t. Some Wait. So What? NEXT!

“Some will.  Some won’t.  Some wait.  So what?  Next!” I don’t know who coined this aphorism.  But, I believe I first heard it from Dr. Bill Blatchford.  I was reminded of it last week when a patient scheduled to start … Continue reading

Posted in Case Presentation, Practice Management, What Happened Today | Tagged , , , | 2 Comments

Am I the only one that gets crazy calls (after hours)?

If someone calls my office after hours, the voicemail announcement gives them my cell phone number for emergencies. My cell phone automatically silences itself at 10pm.  I don’t like my cell phone waking my family or me up late at … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , | 15 Comments

I Suck at Unselling Treatment!

Today a long-time patient (whose appearances in my practice are not consistent) came in for a consult.  She lost several teeth that were supporting a fixed bridge (#18 – 21).  She had a consult with an oral surgeon about implants.  … Continue reading

Posted in Practice Management, What Happened Today | 1 Comment

You Can’t Handle the Truth (about “insurance”)

Perhaps it’s coincidental that I got an email from a prospective patient through my website on the same day a friend posted this video, “Jack Nicholson on Dental Insurance” (below) on Facebook. First… the email:   Well I am looking … Continue reading

Posted in Practice Management, What Happened Today | 3 Comments

Stick to Your Guns – Believe in Yourself

Nope… this isn’t a post about guns. I’m writing about staying true to yourself and believing that your services have real value.  Yes, there are people… even many people… that make their dental decisions based on low fees.  The problem … Continue reading

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How Would You Handle This (medical history)?

We dentists deal with all kinds of patients.  This week, I had a patient who became very suspect of my office’s practice of placing protective eye-wear on all patients at every appointment.  She saw my hygienist first and asked her … Continue reading

Posted in Editorial, Practice Management | Tagged | 6 Comments

It’s My Mouth!

This will be a relatively short post.  But, I wanted to get it out while it was fresh in my head. This week, I had a new patient come in for a Six Month Smiles consultation.  This patient was a … Continue reading

Posted in Editorial, Practice Management, What Happened Today | 4 Comments

Pulling Fellow Dentists Out From Under the Bus

This week’s schedule was literally cleared for my dad’s long overdue full mouth reconstruction.  I’ll eventually post a case presentation, as it’s a “doozie!”  I spent four full days treating only my dad.  But, I did squeeze in some emergencies … Continue reading

Posted in Editor's Picks, Editorial, Practice Management | Tagged | 22 Comments

Confidence. Swagger. Success!

No doubt confidence breeds trust.  Those who are confident usually go further in life.  Things go their way.  They make things happen. Dentists, as a group, seem to lack confidence.  It’s not true of every dentist, of course.  However, it’s … Continue reading

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“Free trial” Dental Product Scams

I’ve been at this dental gig long enough to have seen these scams come around more than once.  I first learned about this one many years ago.  I got a bill for a composite build-up product that I never recalled … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , , , , , | 6 Comments