Category Archives: Practice Management

Do We Need Consent Forms for Everything?

This quick article was inspired by a thread in a dental group (called “The Dental Place“) on Facebook.  Some dentists reported that they have a consent form signed for EVERY procedure they do.  For every patient, every time (even repeat … Continue reading

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NPI’s Concierge Online Appointments – A Review

One of the factors that lit the fire under me to update my old website with New Patients Inc was so that I could add some advanced features.  One of them was online scheduling for patients.  This is a concept … Continue reading

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Scam Alert! Unpaid Electric Bill Scam!

Last Thursday, I got a text from my office manager while I was at the airport going on vacation with my family.  She got a call at the office from a power company representative saying our power bill was 2 … Continue reading

Posted in Practice Management, What Happened Today | Tagged , , | 7 Comments

Saved Another Dentist From the Bus

Yesterday, I saw a patient for a 2nd opinion.  She had a full mouth rehab with implants and was reportedly not happy with the result.  I didn’t take any photos.  This will be a short and sweet blog post.  But, … Continue reading

Posted in Practice Management, What Happened Today | Tagged , | 9 Comments

Don’t Just Answer the Question.

We all get phone calls and emails from prospective patients looking for a new dentist.  Very often the only question these prospects ask is, “How much is ________ (a cleaning, a crown, an extraction, etc.).”  Another common question is, “Do … Continue reading

Posted in Marketing, Practice Management | Tagged , , , | 6 Comments

What a Long Strange Week It’s Been.

I haven’t written in a while… uninspired and busy with my family’s “new normal.”  But, here’s what happened last week… “I can’t help you with any discomfort.” A new patient came for a problem-related examination.  He found us through our … Continue reading

Posted in Editorial, Practice Management, What Happened Today | Tagged , , | 9 Comments

“Howard (Farran) Speaks” Podcast with Yours Truly

About 6 weeks ago, I Skyped with Dr. Howard Farran to be interviewed for his “Howard Speaks” podcast series.  It was published today (see below).  We talked about a variety of topics from website marketing to “organized” dentistry to advice … Continue reading

Posted in Current Events, Editor's Favorites, Practice Management, Technology, What Happened Today | Tagged , | 4 Comments

Keeping Up With the Greenbergs

It’s been a while since I’ve written, as I have been busy and rather uninspired.  But, two days ago, I was interviewed on Howard Farran’s podcast.  It was me… one-on-one with Dr. Howard Farran, the founder of DentalTown.  And, let … Continue reading

Posted in Editorial, Practice Management, Technology | Tagged , , | 24 Comments

Changing Lives Again

I love what I do for a number of reasons.  I like the combination of engineering, biology, physics, and art that goes into restoring teeth and smiles.  I like that we can eliminate a patient’s pain, usually in a single … Continue reading

Posted in Case Presentation, Practice Management, What Happened Today | Tagged , , | 12 Comments

Putting Out Fires

Some days, I feel like I’m the dental version of a fireman.  On Monday, I saw a new patient who had been referred to me by a colleague in Ohio (who knows me through the Dentaltown message boards).  The patient … Continue reading

Posted in Case Presentation, Practice Management, What Happened Today | Tagged , , , , | 24 Comments